Financial Business Analyst

The Financial Business Analyst will be responsible for calculating, reconciling and reporting fees payable to Principal Investigators (PIs) based on sponsor cash receipts, contractual terms and patient activity.

DUTIES & RESPONSIBILITIES

• Review and understand the contractual payment terms for each PI.
• Calculate PI fees based on sponsor cash received, patient visits, study milestones and applicable fee arrangements.
• Evaluate payments relating to new patient randomisations, including doctor-sourced patients.
• Prepare detailed statements of account for each PI, showing:
  • Fees earned on a cash basis
  • Fees earned on an accrual basis
  • Payments made
  • Outstanding and pending amounts
• Reconcile PI fees with sponsor receipts, clinical activity and payment records.
• Extract and analyse data from CRIO, COMTRACK and other relevant systems.
• Investigate and resolve differences between contracts, patient activity, sponsor payments and PI calculations.
• Prepare forecasts and projections for individual PI fees and future payment requirements.
• Support month-end accruals, reconciliations and management reporting.
• Work closely with Finance, Clinical Operations, Accounts Receivable, Accounts Payable and Principal Investigators.

KNOWLEDGE & EXPERIENCE

Education:

• Bachelor’s degree in Finance, Accounting, Business, Healthcare Administration, or related field is strongly recommended.

Experience:

• 7+ years of financial analysis experience preferred.

Credentials:

• N/A

Knowledge and Skills:

• Strong understanding of budgeting, forecasting, and financial reporting.
• Excellent interpersonal and communication skills are a must.
• Ability to communicate financial information in a conversational and collaborative manner.
• Strong attention to detail with excellent organizational skills.
• Proficiency in Microsoft Excel, Google Spreadsheets, and financial reporting systems.
• Relationship-driven and approachable personality.
• Comfortable speaking with physicians, investigators, and executive leadership.
• Flexibility in scheduling as most visits with investigators are routinely altered.
• Highly transparent, trustworthy, and solutions-oriented.
• Ability to simplify complex financial information.
• Self-motivated with strong follow-through and accountability.
• Team-oriented mindset with a customer service approach to investigator support.

KPI & Success Metrics

• PI Fee Accuracy
  • Maintain at least 98% calculation accuracy.
• Reconciliation Accuracy
  • Complete reconciliations with minimal errors or adjustments.
• PI Statements
  • Issue 100% of statements on time.
• Month-End Close
  • Complete all assigned tasks by the close deadline.
• Accrual Accuracy
  • Keep accruals within ±5% of final amounts.
• Sponsor Cash Allocation
  • Match 95% of receipts within five business days.
• Data Quality
  • Maintain at least 98% data accuracy and completeness.
• Payment Processing
  • Submit approved payments within 2–3 business days.
• Outstanding Balances
  • Maintain a complete and updated aging schedule.
• Issue Resolution
  • Resolve routine issues within 5 days and complex issues within 15 days.
• Stakeholder Response
  • Acknowledge queries within one business day.
• Reporting Quality
  • Submit accurate reports with clear supporting documents.
• Process Improvement
  • Implement at least two improvements annually.
• Compliance
  • Maintain 100% regulatory, policy, and confidentiality compliance.
• Audit Readiness
  • Maintain complete support and audit trails for all calculations.