Web Assistant

Job Description

OVERVIEW

Collaborating closely with the design and development team, the Web Administrative Assistant will serve as a key liaison for the Digital Media Division. Responsibilities involve coordinating updates for the Association's bilingual internal and public websites and offering administrative assistance to execute digital campaigns and initiatives.

Primary Responsibilities

§ Assess incoming job requests and project deliverables, define requirements, and delegate tasks to team members.

§ Manage writing, proofreading, and translation requests.

§ Develop and sustain documentation throughout task or project lifecycles.

§ Conduct quality assurance tests to ensure adherence to standards and requirements.

§ Collaborate with team members to troubleshoot and resolve issues.

§ Uphold timelines and deliverables.

§ Provide progress reports and updates to the Digital Media Division Manager and team.

§ Maintain Standard Operating Procedures (SOPs) to document and keep current on processes, policies, and best practices.

§ Create meeting agendas, document discussions, and assign action items.

§ Aid the team with daily administrative duties as required.

Qualifications and Background

§ Minimum 2-year post-secondary diploma or demonstrable experience as an administrative assistant or in a similar capacity.

§ Exceptional organizational and time management skills.

§ Strong emphasis on detail with a knack for problem-solving.

§ Excellent written and verbal communication skills.

§ Capacity for collaborative work, coupled with a strong work ethic and personal responsibility.

§ Proficiency in Microsoft Office applications like Word, Excel, Outlook, and Teams.

§ Exposure to web development processes or familiarity with tools such as Smartsheet, Pastel, Cyberimpact, MailChimp, or Eventbrite is advantageous.

§ Bilingualism is considered a plus.

Employment Type: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Education:

• DCS / DEC (preferred)

Language:

• French (preferred)

Work Location: Hybrid remote in Ottawa, ON K1V 0C4