Service Advisor - Audi

Job Description

Are you enthusiastic about providing exceptional customer experiences? Are you a resilient team player who thrives in a dynamic work environment? If so, you might be the perfect addition to our Audi team.

We admire individuals who prioritize outstanding customer service, just like we do. At JMG, we are dedicated to offering our customers a premium service experience – as a Service Advisor, your role in achieving this is paramount. It all begins with understanding our customers' needs and delivering exceptional service that leaves a lasting impression.

Why join us?

• We nurture talent! Our continuous training and development programs are customized to help you reach your full potential and advance your career.
• We collaborate with some of the most innovative, premium, and luxury automotive brands. This provides you with the opportunity to work alongside iconic vehicles and highly skilled, passionate teams every day.
• We embrace diversity! We are dedicated to fostering an inclusive culture and diverse workforce where all team members can bring their authentic selves to work and thrive in a non-biased environment.
• We offer a comprehensive benefits package, including 33 days of holiday (including bank holidays), a pension plan, reward savings, and more.
• We prioritize your well-being with access to an excellent employee assistance program that includes mental health support, nutritional and financial advice, and a Digital GP. Additionally, we have over 50 trained Mental Health First Aiders across our business for confidential support.

What we expect from you

• Treat every customer interaction with care, whether through email, in-person, or over the phone.
• Build and nurture customer relationships by paying attention to the small details that make a significant difference.
• Serve as a key liaison between customers and various teams, such as aftersales, parts, and sales.

Key requirements

To comply with FCA regulations, a background check will be conducted for any unspent criminal convictions, CCJs, or bankruptcy.

Jardine Motors Group is an Equal Opportunity employer committed to promoting diversity. Qualified applicants will be considered regardless of race, colour, religion, sex, sexual orientation, age, national origin, disability, or any other protected status.

Jardine Motors Group is a Disability Confident Committed employer, providing reasonable accommodations to individuals with disabilities. Please inform us if you require any accommodations during the recruitment process.

INDMP

Job Type: Full-time, Permanent

Salary: £24,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Referral program

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay:

• Bonus scheme

Application question:

• Do you need any reasonable adjustments during the recruitment process?

Experience:

• Automotive Service Advisor: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: On-site