General Manager

Join our dedicated team as the General Manager at Sienna Senior Living, a trusted provider of exceptional care for seniors in Canada. This pivotal position offers a unique opportunity to lead with purpose and enthusiasm. As our General Manager, you will play a vital role in fostering happiness in the daily lives of our seniors. Your leadership will be instrumental in cultivating a culture rooted in our core values of positivity, accountability, community, and care, ensuring excellence in senior care!

Under the guidance of the Vice President of Regional Operations, we are seeking an individual who thrives in a diverse and rewarding environment. This role involves balancing the nurturing of relationships with seniors, their families, and external stakeholders within the community.

What We Provide:

• A competitive salary and generous vacation package
• Short-Term Incentive Plan
• Comprehensive Health & Dental benefits
• RRSP with employer matching
• Employee Share Ownership and Reward Program (SOAR)
• Share Purchase Plan with company match
• Ongoing learning and development opportunities
• A welcoming and inclusive culture that values diversity and collaboration

Key Responsibilities:

• Build and lead a strong and high-performing management team
• Supervise an interdisciplinary team of Managers, Sales Consultants, and frontline employees
• Plan, coordinate, and oversee the overall operational activities of the Residence
• Develop operational plans for efficient operation and effective communication
• Provide guidance to achieve occupancy, Net Operating Income, and Operating Margin targets
• Address resident and family concerns promptly and implement action plans for resolution
• Ensure compliance with provincial regulations at the site level
• Collaborate internally to create an optimal work environment that enhances the resident experience
• Establish strong community partnerships to promote the residence within the community

Requirements:

• Bachelor's degree in Business Administration, Hotel Management, or related field
• 3-5 years of progressive leadership experience in retirement living, hospitality, or similar sectors
• Demonstrated expertise in team management, budgeting, and operational excellence
• Experience in sales and marketing to drive occupancy and community engagement
• Excellent verbal and written communication skills for building relationships with stakeholders

Additional Information:

• Sienna Senior Living values diversity and inclusivity in our work environment
• Successful completion of a Vulnerable Sector Check is required

If you are ready to make a difference, apply now!