An opportunity has arisen for a Dispatcher to efficiently process and manage requests for patient and student transfers.
Key Responsibilities:
- Handle the receiving and forwarding of patient and student transfer requests promptly and effectively.
- Prepare and issue invoices to clients, ensuring timely payment retrieval.
- Respond promptly to transport requests via phone, email, text, or website.
- Provide necessary information to transportation drivers.
- Maintain an up-to-date daily schedule of transportation requests.
- Address inquiries regarding patient/student transfers.
Qualifications:
- Clear vulnerable sector check from the local police service (e.g. Ottawa).
- Current immunization record.
- Bilingual proficiency.
- Effective communication skills.
- Compassionate and customer service-oriented.
- Punctuality and reliability.
Working Conditions:
- Long periods of sitting and communicating via phone and email.
- Handling high call volumes and stressful situations at times.
- Independent work environment.
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 40 per week
Schedule:
- 10-hour shifts
- Day, evening, night, and morning shifts
- Work Location: On-site
Experience:
- Administrative: 1 year (preferred)
- Medical office: 1 year (preferred)
Languages: English and French (required)