Customs Bureau Agent - Shifts

We are looking for a talented individual to fill the position of Customs Bureau Clerk. In this role, you will be instrumental in creating innovative solutions and driving the future of our business. Become part of a global network of passionate experts, leveraging cutting-edge technology to elevate your career.

Key Responsibilities:

• Coordinate customs entries for goods shipments, including full declarations for imports and exports, transition declarations, and supplementary declarations.
• Provide timely and accurate information to customers and stakeholders, ensuring excellent customer service.
• Ensure all documentation meets deadlines and process requirements.
• Handle critical requirements and troubleshoot issues within processing timelines.
• Maintain electronic and hard copy files of customs entries for recordkeeping.
• Manage queries from the Global Service Centre and respond to declaration-related communications from authorities.
• Send and receive data to and from the Global Service Centre as needed.

Core Competencies:

• Cultivate strong relationships with customers.
• Develop and deliver high-quality, innovative services.
• Inspire customers and secure their commitment.
• Align organizational support with customer needs.

• Maintain a strategic, global perspective.
• Develop sustainable strategies that align with business objectives.
• Inspire and align the organization to execute the strategy.

• Desirable experience working in Customs.
• Knowledge of customs and excise procedures, invoicing, and document handling.
• Proficient in PC usage, effective communicator with excellent organizational and administration skills.
• Demonstrated history of delivering exceptional customer service.