Customer Service Assistant

Join our dynamic team!

Are you ready to be a part of an exciting environment focused on entertainment and fun? From Houdini’s Escape Rooms to Karaoke, 4D Laser Arena, and more, we offer a wide range of activities for all ages. Our fully licensed bars and delicious food menu make our centers not only great places to visit but also amazing places to work. Join us in creating unforgettable experiences!

We are seeking individuals who thrive in a lively setting. If you are enthusiastic, energetic, and have a positive outlook, we want to hear from you. No prior experience necessary – we will provide all the training you need!

Position Overview

As a Customer Service Assistant, your primary responsibility will be to ensure exceptional customer experiences. Your tasks will include welcoming and assisting customers, identifying sales opportunities, hosting events, maintaining cleanliness, and serving food and beverages.

You should be efficient, proactive, and friendly, with a focus on delivering top-notch customer service. Confidence and good interpersonal skills are key to success in this role.

Required Skills

• Determination, enthusiasm, and ability to thrive in a fast-paced environment
• A 'can-do' attitude
• Excellent customer service and communication skills
• Flexibility to work evenings and weekends
• Approachable and supportive demeanor
• Organizational and multitasking abilities
• Strong team player

Employee Benefits

• Great discounts, Smart Tech, and Best Doctors through Tenpin Treats
• Complimentary bowling for family and friends
• Free meals (for shifts of 6 hours or more)
• Enhanced parental leave policies
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme and counseling services
• Life assurance at 2 times the annual salary
• Long Service Awards and reward programs

Career Growth

Tenpin offers excellent opportunities for career advancement. Our commitment to expanding and improving our network of venues means that talented individuals have a chance to grow with us. Many of our current managers started at entry-level positions and have advanced to leadership roles.

Next Steps

If you are ready to embark on a fulfilling career journey with us, click 'apply' and complete our brief application process (2 minutes).