Customer Service Assistant

Client Relations Specialist
Moellhausen ME – Dubai

Moellhausen SpA, a pioneering company with over five decades of global expertise in flavors and fragrances, is seeking a dedicated Client Relations Specialist to join our Dubai team.

In the spirit of fostering a safe and diverse workplace, Moellhausen is committed to providing equal employment opportunities to all qualified candidates.

The selected candidate will be stationed at our Jafza One office, supporting Sales Executives and the day-to-day operations of the Dubai Client Relations Team.

Key Responsibilities:

• Data Input - Managing information related to prospects, projects, samples, quotations, proforma, and orders.
• Data Maintenance - Ensuring regular updates and maintenance of detailed databases.
• Follow-up - Facilitating prompt and efficient processing of all company requests, projects, samples, and orders.
• Coordination - Actively coordinating projects among various departments including Sales, Production, R&D, Marketing, Logistics, and Finance.
• Sales Assistance - Supporting in the preparation and conduct of client meetings.
• Logistics - Organizing sample shipments and preparing necessary documentation and reports for client interactions.

Please note that this list is not exhaustive and may be subject to modifications based on market requirements.

Required Skills and Qualifications:

• Proficient in English (spoken & written) - Fluency in Arabic and/or French is a plus.
• Detail-oriented with strong organizational skills.
• Effective multitasking and prioritization abilities.
• Demonstrates integrity and professionalism in all tasks.
• Capable of meeting deadlines and deliverables.
• Collaborative team player with excellent communication skills.
• Adaptable and positive approach towards challenges and changes.
• Proactive in sharing valuable suggestions and ideas for team growth and efficiency.

Experience Requirements:

• Minimum of 5 years' experience in B-to-B Client Relations.
• At least 3 years of work experience in the UAE.
• Advanced proficiency in Microsoft Office tools (Outlook, Excel, Word, PowerPoint, etc.).
• Knowledge of Microsoft Navision and CRM is advantageous.

Location:

Moellhausen – Dubai, Jebel Ali office

Employment Type:

Full-time position at our esteemed organization

Industry:

Chemicals

Job Type: Full-time

Experience:

• B-to-B Client Relations: 5 years (Required)

Location:

• Dubai (Required)

Application Deadline:

30/09/2024