Credit Controller

Job Description

Credit Controller

Reporting to: Credit Control Manager

Job Type: Permanent, full time

Location: Cardiff/Hybrid

Salary: £24,000 - £28,000 (DOE)

Are you the perfect fit for our team?

We are Capital, a rapidly expanding business. Our headquarters are based in Cardiff, with additional offices in London and Paris. Specializing in commercial law and consultancy services, we serve clients locally and globally across private, public, and third sectors. Our focus is on delivering exceptional services through a unique organizational approach.

Your Role:

We are seeking a skilled professional to join our Finance team and contribute to maintaining a proficient and courteous credit control function. This role involves fostering strong relationships with both colleagues and clients to ensure top-notch service delivery.

Your Key Responsibilities:

• Promptly follow up on overdue invoices via telephone, email, or letter within established timelines.
• Engage professionally with various stakeholders.
• Keep accurate records related to invoice recoveries within the Credit Control database/Practice Management System.
• Provide comprehensive responses to client and internal inquiries in a timely manner.
• Generate ad hoc reports and reconciliations as needed.
• Monitor invoice delivery and review trends with the Credit Manager.
• Periodically check account statuses and issue monthly statements.
• Maintain effective communication with the Credit Manager to identify potential opportunities or address problematic debts, reporting on their impact on cash collection targets.
• Participate in internal meetings to review debt with legal teams as necessary.
• Assist Finance in resolving client balances.

Essential Skills:

• Confidence, professionalism, and assertiveness.
• Excellent verbal and written communication abilities.
• Highly accurate, efficient, and organized, with excellent task prioritization skills.
• Honesty and trustworthiness.
• Strong interpersonal skills.
• Proficiency in computer operation, especially Microsoft packages like Excel.
• Prior experience in credit control is mandatory.
• Experience in the legal/professional services industry is advantageous.

What We Offer:

• Flexible working arrangements.
• Health and wellbeing benefits including a cycle to work scheme, free yoga, and subsidized chiropractor visits.
• Career advancement opportunities within our rapidly expanding firm.
• Competitive rewards and benefits package.
• A fantastic location and conducive working environment in Cardiff.

We are committed to promoting an inclusive workplace, embracing equality and diversity. We treat all employees and job applicants fairly, regardless of various personal attributes. Discrimination of any kind is not tolerated in our organization.

Job Type: Full-time, Permanent

Salary: £24,000.00-£28,000.00 per year

Benefits include additional leave, company events, life insurance, and more.

Schedule: Day shift, Monday to Friday, No weekends

Experience: Accounting - 1 year (preferred), Credit control - 1 year (preferred)

Work Location: Hybrid remote role in Cardiff, CF10 4AZ