Care Navigator / Administrator

Job Description

We are looking for a proactive Care Navigator to join our team and assist with various tasks including answering telephone calls, scheduling appointments with Health Care Professionals, and directing patients to appropriate health care providers within the community. The ideal candidate will also be responsible for managing administrative tasks such as handling practice emails, processing repeat prescriptions, and supporting general office duties when needed. This is a part-time position with an expected workload of 20 hours per week.

Responsibilities:

• Answer telephone calls and schedule appointments
• Direct patients to other health care providers as needed
• Manage tasks on Systmone computer system
• Handle practice emails and address inquiries
• Process repeat prescriptions
• Check notifications regularly for important updates
• Assist with the registration of new patients
• Cancel or reschedule clinics when necessary
• Support administrative office tasks when required

Benefits:

• Company pension
• Free flu jabs
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person

Application Deadline: 30/05/2024