Assistant General Manager

Job Description

The salary mentioned comprises both annual salary and gratuities.

Alo Food Group is looking for a skilled Assistant General Manager to be a part of our team for the grand opening scheduled in August 2024.

The Alo Food Group is renowned for creating and managing esteemed restaurants in Toronto. Starting with Alo, our upscale dining flagship in 2015, we have strived to make luxury accessible while enhancing traditional favorites. At our venues, guests experience a blend of delectable cuisine and a dedicated approach to hospitality. Besides Alo, our restaurant portfolio includes Aloette (2017); Alobar Yorkville (2018); Salon (2019), a venue for exclusive dining; and Aloette Go (2021), a takeaway and delivery-oriented iteration of the original concept.

The perfect candidate for this role brings unparalleled hospitality skills, a deep-rooted passion for the culinary world, and the capability to thrive in a dynamic environment.

Key Responsibilities:

• Collaborate with the General Manager to ensure smooth day-to-day operations.
• Foster a safe and inclusive workspace for team members.
• Supervise the recruitment, training, and mentorship of hourly front-of-house staff, nurturing a positive team culture.
• Cultivate and sustain excellent relationships with both new and returning guests.
• Handle wine and beer ordering and inventory management.
• Lead front-of-house staff during service, maintaining effective communication with the kitchen team.
• Create schedules for front-of-house staff.
• Generate daily, weekly, and monthly reports.
• Address guest queries through email and phone.
• Support the host team in managing reservations.
• Efficiently work in a fast-paced setting.

Skills and Qualifications:

• Minimum of 2 years experience in a similar restaurant management position.
• Well-versed and passionate about wines (considerable knowledge at WSET level 3 or equivalent is preferred).
• Proficient in administrative tasks like Excel or Google Suite reporting.
• Background in fine dining or restaurants with a similar service approach.
• Excellent verbal and written communication abilities.

Benefits & Compensation:

• Compensation includes weekly gratuities and annual salary.
• Extended healthcare coverage.
• Paid time off.

Applicants must be eligible to work in Canada at the time of application.

Job Type: Full-time, Permanent

Salary: Starting from $75,000.00 per year

Benefits:

• Dental care
• Extended healthcare
• Paid time off

Language Requirement:

• French proficiency not mandatory

Schedule:

• Day shift
• Evening shift
• Morning shift
• Weekend shifts as required

Additional Compensation:

• Tips

Application Question:

• Have you completed any formal wine training or certifications?

Experience:

• Restaurant management: 1 year (mandatory)

Licence/Certification:

• Smart Serve (mandatory)

Work Location: On-site