Administrative Assistant

Administrative Assistant / Receptionist

Job Responsibilities

We are seeking a proactive and detail-oriented individual to manage daily calls and payment schedules. The ideal candidate should possess strong self-motivation, exceptional customer service skills, and keen attention to detail while ensuring a prompt response. Responsibilities include reviewing daily account reports provided by the Supervisor.

Duties of the Administrative Assistant include:

• Answering incoming calls and reviewing voicemails
• Following phone scripts
• Ensuring the lobby is well-presented
• Directing and transferring clients to the appropriate staff member
• Scheduling and confirming client appointments
• Assisting clients with intake forms
• Communicating clients' arrivals to relevant parties
• Reviewing and scanning documents
• Receiving payments and issuing receipts
• Scheduling financial meetings with clients
• Processing new retainers
• Reviewing case details and court minutes
• Emailing urgent matters to the team
• Tracking packages and mail
• Maintaining a daily sign-in sheet
• Completing and delivering daily reports to the Supervisor

Position:

Full-time: Monday to Friday, 9 AM - 6 PM (1-hour unpaid break) + Saturday 9 AM - 1 PM (OT rate)

Skills & Qualifications:

• Excellent written and verbal communication skills
• Bilingual fluency in English and Spanish
• Friendly and cooperative attitude
• Ability to work well in a team

To apply, please submit a cover letter and your current resume to: Lorraine Lopez, Human Resources Manager.

Job Type: Full-time

Pay: Up to $20.00 per hour

Expected hours: 44 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shifts
• Day shift
• Monday to Friday
• Weekends as required

Education:

• High school diploma or equivalent (Required)

Experience:

• Proficiency in Microsoft Office: 1 year (Required)
• Customer service experience: 1 year (Required)

Language:

• Spanish language proficiency (Required)

Work Location: On-site